The first prototype of the Uber app was developed by Garrett Camp and his friends. Officially, the Uber mobile app was launched on iOS in 2010. It is very impressive to know that in the first six months Uber app reached 6,000 users and completed 20,000 rides.
For starters, the Uber app attracts drivers and riders by hosting and sponsoring tech events and offering trail rides in San Francisco. The Uber service uses a free, downloadable iOS and Android App that connects passengers and riders 24/7. These days, Uber serves 75 million customers worldwide with 15 million rides per day.
Each trip request is sent to Uber drivers who use their personal vehicles. As the parties learn about each other’s location, the nearest car will reach you in a matter of minutes.
The Uber app has 5 important sub-steps to clarify from a customer perspective. So, to get a better understanding when asked — how to make an app like Uber, let’s first look at app performance:
Creating a trip request with an end destination. The consumer may notice the upfront price of the trip fare, which also depends on the type of vehicle in the Uber categories.
Verification of the trip. Determines user data and pickup location.
Match with the nearest driver. At their conclusion, the driver may accept or reject the request.
The payment process will be done automatically in the app after the ride is completed. Beforehand, the user can add a credit or debit card, PayPal account.
A rating is requested after each taxi ride and this is a core part of the Uber app business logic.
The Uber app calculates ride charges by combining time and distance indicators. If the vehicle is driving less than 11 mph (18km / h), the rider will be charged per minute. If the car is moving fast, there will be a charge per mile.
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Features Included in Uber App
Registration — verification is possible via email, Facebook, phone number. The most widespread implementation of this feature is through social media.
Taxi Booking — Indicates the on-screen feature to enter the address, select the car type and set the pickup location.
Fare Calculator — The customer can check the price in advance for the ride. This feature is complicated to implement on the backend side of the system.
Driver Tracking — A feature that monitors driver movement to make updates during or after travel.
Payment — Multiple payment variations can be implemented; Cashless — Payment in-app for services such as credit cards, PayPal, or cash.
Push notifications — an important item to notify; Keeps passengers up to date with trip request status, driver arrival time, driver and car details, etc.
Message — Ability to contact the driver from the application.
Driver Rating & Review — Consistent with service evaluation (driver, vehicle, trip, etc.).
Travel History — Travel History shows the details of the previous rides and transactions.
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The following are some advanced features that may be included in later versions of applications such as Uber:
Pickup Location — This allows passengers to locate the driver automatically based on their current location.
Ride Cancellation — Ride Cancellation Offer ride cancellation within a specific period.
Split payment — Some fellow travelers can split the cost of travel.
Interactive Map — Provides the opportunity to view all the taxi cabs in real-time on the feature map.
Later Ride — Allows passengers to book a trip in advance at the selected time.
Book for others — Allows travelers to book from their own account to another traveler (friend, relative).
Gamification & Discounts — These include: stars, badges, offers, coupons or tokens, etc. to increase customer acquisition and increase retention rate.
Voice Recognition — allows you to use voice commands for the taxi app.
Waiting list — At the maximum time, users can add their requests to the waiting list.
Panic Button — To make travel safer for passengers, the “Panic” button must be activated.
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Admin panel for taxi booking apps like Uber
A central control position is required to manage and control all processes of the driver, as well as to track customer satisfaction. Thus, an application like Uber should develop a web-based admin panel to manage the customer, drivers, orders, locations, payments, and other business processes.
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